Herbal Crown Butter for Locs & Natural Hair | Zenith Crown Co.

Zenith Crown Co. is designed for locs, braids, twists, natural hair and protective styles. Check the product description above for the specific benefits and recommended use.

Start with Crown Mist to hydrate and refresh. Follow with Crown Oil to nourish and help seal in moisture. Use Crown Butter when your hair needs longer-lasting moisture, then protect your crown with a satin-lined cap.

Thank you for choosing Zenith Crown Co. We appreciate your support and are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• During product launches, sales, or high-order periods, processing times may be slightly longer.

Shipping

• We currently ship throughout the United States.
• Shipping rates and delivery estimates are calculated at checkout.
• Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delivery Times

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Delivery times may vary depending on your location and the shipping carrier.

Local Pickup & Delivery

We proudly offer local pickup and delivery for customers in select areas of NYC & Northeastern Pennsylvania. Available options will appear during checkout when eligible.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is outside of our control. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, reach out to us and we’ll do our best to help.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Zenith Crown Co. is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Questions?

If you have any questions about your shipment, please contact us through our Contact Us page or email us. We’re happy to assist you.

Thank you for trusting Zenith Crown Co. with your crown care.

At Zenith Crown Co., we take pride in crafting premium botanical hair care products with care and attention to quality. Your satisfaction is important to us.

Returns

Due to the nature of our personal care products, we are unable to accept returns or exchanges on opened or used items for hygiene and safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

If approved, we’ll provide a replacement, store credit, or refund, depending on the situation.

Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has entered processing, it can no longer be canceled.

Refunds

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been approved.

Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Products damaged due to misuse or improper storage
• Clearance or final sale items
• Gift cards

Contact Us

If you have any questions about your order or this policy, please contact us through our Contact Us page or by email. We’re committed to providing exceptional customer service and will do our best to make things right.

Thank you for choosing Zenith Crown Co. We’re honored to be part of your crown care journey.